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Most Common Question?

Organizations must prepare their official documents, such as commercial licenses, the founding meeting minutes (for private institutions), tax identification numbers, and corporate registration confirmation. Additionally, they must appoint an authorized representative to communicate with the primary registration authority via the official email or by visiting the customer service center.

The authorized representative is responsible for communicating with the primary registration authority, submitting applications, following up on the registration process, and ensuring the organization meets all legal requirements.

Prepare essential equipment such as a computer, printer, scanner, and camera. Verify employee documents, confirm employment status, collect contact information, and capture a live photo. Submit documents to the primary registration authority for review. Issue the digital certificate and create an account in the digital certificate registration portal.

Submit an official request from the authorized representative to the primary registration authority, along with the necessary legal documents. The registration authority verifies the request and the validity of the documents. Review the current status of the authorized representative and confirm they still hold legal authority. Once all requirements are met, the representative is officially deactivated from the system.

The current authorized representative must submit an official request to the primary registration authority. A form signed by both representatives and the organization’s official manager must be completed. The registration authority verifies the documents and ensures the organization is not blacklisted. The documents of the new authorized representative are reviewed for validity. Upon approval, the new representative is added to the system and granted the ability to submit electronic signature requests.

The authorized representative submits electronic signature requests to the primary registration authority. A sub-registration authority employee directly issues electronic signatures after verifying document authenticity within the organization.

The authorized representative submits an official request along with the required documents. The legal existence of the organization is verified, and checks are made to ensure it is not blacklisted. The documents of the new sub-registration authority employee are reviewed. Upon approval, the new employee is trained on how to issue digital certificates.

The employee receives a signature issuance request from an organization’s employee. Checks whether the employee already has an electronic signature. Reviews personal documents and captures a live photo of the employee. Approves the terms and conditions before issuing the electronic signature after data verification.

Submit a cancellation request via email or through the system. The primary registration authority verifies the request’s validity. If approved, the sub-registration authority’s privileges are disabled. The blacklist is updated in case of any violations.

Download the Twokeyok app on a mobile device. Create an account using a phone number and complete verification. Submit a scanned copy of the national ID using NFC technology. Capture a live personal photo and provide the required details. Agree to the terms and complete the payment process. Upon data verification, the electronic signature is issued.

Log into the app and select "Cancel Signature." Provide a reason for cancellation and submit the request. The primary registration authority reviews the request and contacts the user if necessary.

Saves time and reduces the need for paper-based transactions. Provides high security through encryption technologies. Ensures legal recognition of the electronic signature. Enables easy document verification and remote signing.

Yes, an organization can appoint multiple authorized representatives, provided that all legal procedures are completed, and the required documents are submitted to the primary registration authority.

The duration depends on how quickly the required documents are submitted and verified. Typically, the process takes a few business days once all information is correctly provided.

In this case, they must contact the primary registration authority to either reissue the signature or cancel it and obtain a new one following security procedures.

Yes, by logging into the Twokeyok app on the new device using the registered account credentials.

Yes, electronic signatures are legally certified in many countries and are used in government and private sector transactions as a valid alternative to traditional signatures.

This depends on the local laws of the respective country. However, many countries recognize digital signatures under international standards.

Failure to provide the required documents. Errors in the submitted information. The individual or organization being blacklisted. Failure to verify the applicant’s identity.

A formal request must be submitted to the primary registration authority along with updated documents to process the required modifications.

Fees vary based on the type of signature and services provided. Details can be found on the official website or by contacting the primary registration authority.

Yes, electronic signatures can be used to sign various digital documents, including contracts, invoices, government transactions, and more.

Signature authenticity can be checked through official verification platforms that support digital signatures or via the Twokeyok app.

Yes, an organization can request the cancellation of an employee’s electronic signature if they leave the company or lose authorization. This must be done through the authorized representative.

The signature must be renewed before its expiration via the Twokeyok platform. If it expires, a request for a new signature issuance must be submitted.